Information

♦ Insurance

At Dale’s Body Shop we accept all insurance company estimates from insurance carriers as well as being a direct repair center. With Dales Body Shop you can simply bring your insurance estimate to us and we will work directly with your insurance company to get your vehicle repaired, leaving you without the hassle and headaches that incidents like these can cause. Along with handling your insurance company we can assist you with getting a rental car while your vehicle is being repaired. If you have any questions about direct repair or to see if your insurance company is listed with us as a direct repair carrier please feel free to contact us.

♦ Estimating

At Dale’s Body Shop, we make every effort to use our expertise in writing a thorough, comprehensive report of the damage. This “Damage Report”, or estimate as it is more commonly called, is a visual inspection list containing the needs of your vehicle to return it to pre-accident condition. Accurate damage identification is of the utmost importance when your vehicle is actually in the shop. Speedy repairs can be made by having all parts on hand…before the repair begins. Consequently, you may find items included on our “Damage Report” that may have been forgotten or excluded from other estimates. Please ask for further explanation from our staff.

♦ Quality Workmanship

Your vehicle will be repaired by the best craftsmen in the collision industry, using the most modern equipment available. Our commitment to quality does not stop with the automobiles we repair or the people who repair them; it also applies to our outstanding customer service. Service that makes us proud.

♦ Collision Damage Repair

Most of today’s modern automobiles are of unibody construction. Uniboby repairs need special equipment, operated by journeyman technicians. At Dale’s Body Shop, our technicians use only the finest material and equipment. Each vehicle is repaired to factory specifications on our State-of-the-Art Computerized Genesis Frame Measuring collision repair system. The proper repair of unseen damage is critical to the safety and performance of any vehicle.

♦ Painting

We take special pride in our ability to match factory finishes as the final step in our restoration. Only factory matched finishes from the PPG Global paint system are used. Special attention is paid to paint texture, gloss and hue.

♦ Customer Satisfaction

At Dale’s Body Shop customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure. Additionally, we invite you to let us know how we’re doing in assisting you and help us improve our service by filling out the survey on our site. Please click on the “Customer Survey” link at the top of the page to fill it out.